Privacy Policy

Effective October 6, 2026

Holly & Home Services LLC, doing business as Holly & Home (“Holly & Home,” “we,” “us”), respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

• Contact information you give us, such as your name, phone number, email address and service address, when you call, text, email or request a consultation.
• Details about your home and the services you request, shared voluntarily so we can prepare an accurate plan.
• Basic website usage data collected automatically by our hosting provider, such as browser type and pages visited.

2. How we use your information

• To respond to your inquiries and schedule consultations and services.
• To deliver, manage and improve the services you request.
• To send service-related messages, including follow-up text messages described in our SMS Terms.
• To meet legal, tax and accounting obligations.

3. How we share your information

We do not sell your personal information. We share information only with:

• Service providers who help us run our business, such as phone, text messaging, email, scheduling and payment providers, under confidentiality obligations and only to provide their services to us.
• Licensed contractors you ask us to coordinate with, limited to what they need to complete your project.
• Authorities when required by law.

Text messaging: We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or consent with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

4. Your choices

• Reply STOP to any text message to stop receiving texts. Reply HELP for help.
• You may ask us to access, correct or delete your information by contacting us below.

5. Security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

6. Contact us

Holly & Home Services LLC
Email: hollyandhomellc@gmail.com
Phone: (470) 470-7335

We may update this policy from time to time. Changes take effect when posted on this page.